Frequently Asked Questions
Q. Where can I find information on Paragon?
Please read our white paper here https://paragoncoin.com/whitepaper.pdf
Feel free to reach out to one of our admin in telegram chat https://t.me/joinchat/Bvx800IXuCoe-QGoLXoVlQ
Q. Where can I buy PRG?
You can purchase tokens on the open exchanges. So far PRG is being traded at:
You can visit Coin Market Cap to see all markets and trading volumes
Q. Cannot login to my account?
Please visit https://crowdsale.paragoncoin.com/close-ico for the crowdsale account
Please visit https://paragoncoin.com for Paragon online platform (please note you have to create new account for the online platform, you cannot login to online platform using your crowdsale login and password.)
Q. I haven't received my tokens yet.
First of all, make sure you follow all the steps from here https://paragoncoin.com/storage/PRG_Whitdrawal_Info.pdf
If you followed all the steps and you still don’t see your tokens, copy your wallet address and paste it into etherscan.io to see if there is any pending or completed transfers.
If the transfer shows completed on etherscan and you still don’t see your tokens, we suggest you repeat steps 7 and 8 from the “PRG withdrawal info” from the withdrawal info.
For more help please open a support ticket. Include your ERC-20 wallet address, Paragon account email, and a screenshot showing the "payment" page from the crowdsale account.
Q. How do I withdraw my tokens from the crowdsale?
Please login to your crowdsale account here https://crowdsale.paragoncoin.com
Once logged in, go to the "profile" page. You will then see a box to save your ERC-20 Wallet address. We recommend withdrawing to a private wallet, such as MyEtherWallet. Withdrawing your tokens directly to an exchange could result in loss of tokens.
Q. How do I transfer PRG from MEW to the exchanges?
Login to your MEW account, click “ Send Ether & Tokens”
Copy destination address and paste it into the “Address” field
Choose the amount, click “load tokens”
Select PRG, set GAS at 21000 enter the amount you wish to send and click “Generate transaction”
Remember that you need to have a small amount of ETH in your wallet in order to pay for the Ethereum Gas Fee.
Q. How do I vote?
Login or Signup at https://paragoncoin.com
Click voting on top of the screen, next to ‘Dashboard”
Chose the project you’d like to vote for by clicking “view project”
Select one of the options, input the amount of PRG you’d like to use (please note the more PRG you use to vote - the more valuable your vote becomes and we don't make money from those votes. The tokens used for voting will be burnt.)
Make sure you have enough PRG into your dashboard, also 0.01 ETH is required to cover the fee. We are working to update the system so Paragon can take care of that fee and make voting easier.